We specialize in hardware and software problems on Windows based computers, providing personalized and convenient customer service.
Most computer repairs and maintenance can be done in your home. And appointments can usually be set up with 1 - 2 days notice.
Clear, Plain English
We speak a language you can understand. You are welcome to sit in, ask questions and learn so you can better understand your computer and help prevent future problems. Everything is explained clearly in plain English.
Reliable & Professional
Good, old fashioned, honest service. We treat people how we would like to be treated. Our number one goal is to create a satisfied customer with every job, as more than 95% of our business comes from repeat customers and referrals. We truly rely on keeping customers satisfied.
Thanks for your very clear instructions/explanation. The Norton people should learn from you how to explain things to their customers!!! – Dr. R.R.
My computer is definitely "acting" better so thank you for spending the time on it. You have a special gift to correct. – N.L.
Works great.....couldn't believe the speed with which I got the computer up and running this a.m. ..... and no requests from the server to correct problems, etc., etc. Thanks again. – G.M.
Paul, thanks for going to help my friend with her computer....she was really appreciative and phoned me later in the evening to say thanks.....I knew she would be glad - it was just getting her to meet you and she certainly felt good about what you showed her.....I am almost certain she will keep in touch.....and if her daughter ever needs help I know she will recommend you .....so thanks again. – A.D.
We really appreciate you getting up there so fast to get my Mom straightened out as with her bad eyesight, she can use all the help she can get. - J.A.
Ahh, this is like a whole new world! Whatever magic you worked on the computer has absolutely worked...now it feels like a new computer! Right from the button on the tower on through. – M.T.
What a joy to turn computer on/off now without all the frustrations of "Updates Pending/Installing/Failed to Install". Thanks – C.M.
Thank you so much. It worked beautifully and thus ends years of frustration!! – S.M.
Thank you Paul for the instructions, it worked. Happiness is knowing of a knowledgeable guy like you. Thanks again. – K.L.
Thanks a million. It's nice to be in touch again and I very much appreciate your assistance. – W.S.
Finally have enough time to re-read "Computers for Seniors". What a fine manual - so clear and understandable for us average geeks. Thanks to you and your brother for it. – C.M.
Hi Paul...That did it. Dad is much happier now! Thank you – thank you. – M.T.
Paul, I sure owe you one now. Guess what? I shut it down and started up and lo and behold, the problem was fixed. What the heck goes? Never had that kinda thing happen before. Thanks so much for your time and advice. – W.B.
I am sooooooo happppppy to be back on my old format - everything is back to normal and I am not struggling with one thing and another. – B.L.
Paul, just wanted to let you know that the computer is working fantastically. Very fast. Thank-you. - D.O.
Thanks Paul for your help and for being so patience with me and all of my questions. - M.K.
We started out many years ago as a service to help students at our “Seniors Computer School” with their computer problems. This eventually expanded into a full time computer service business. While most of our customers are seniors, the service is available to people of any age.
Owner Paul McGinn is a Professional Engineer and has 30 years experience working with computers and servicing the Calgary area.